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Hospital-Level Care in the Comfort of the Patient's Home

Contributor Gregory Goodman, MD and Abraham Cherukara, MD
6 minute read
Michael Montague standing in front of boats

It's a fact: Most people would prefer to recover at home—where they can enjoy sleeping in their own bed, familiar meals, and the company of friends and family—rather than in a hospital.

Since 2017, Mass General Brigham Home Hospital has provided this type of care, allowing patients like 26-year-old Michael Montague to recover in familiar surroundings while still receiving top-quality medical attention. As a Home Hospital patient, he spent two days at home recovering from rhabdomyolysis, a breakdown of muscle that causes harmful proteins to enter the blood.

This patient-centric approach not only improves patient comfort but also enhances recovery by allowing loved ones to play a more active role in the healing process.

"I felt like I was getting tailored, one-on-one care, and I was able to spend time with my wife. She didn't have to worry about changing her schedule or driving in to the hospital to see me," Mike said. "Family and friends could come by too, which helped the healing process."

Opting in for Home Hospital care

Following an extremely intense calisthenics workout, Mike noticed discoloration in his urine. Two days later, he went to an urgent care clinic. Tests showed his creatine phosphokinase (CPK) levels were very high, a sign of stress or injury to the heart or other muscles.

Mike went straight to the Massachusetts General Hospital Emergency Department, where he was diagnosed with rhabdomyolysis. Although a potentially dangerous condition, rhabdomyolysis is relatively easy to treat. To start, Mike was given an IV to flush out his kidneys and lower his CPK levels.

Since Mass General's beds were mostly filled, Mike was transferred to Newton-Wellesley Hospital for continued care. After Mike stayed two days for observation, hospitalist Abraham Cherukara, MD, brought up the possibility of completing his treatment at home.

"Not every patient is a candidate for Home Hospital," explained Gregory Goodman, MD, an internist and associate physician with the program. "If you require significant specialty care, lots of imaging, frequent labs, or frequent dosing of certain medications, it may be challenging."

Mike, however, was an ideal candidate. He could receive ongoing fluid management at home, and his care team could draw blood work daily and closely monitor his CPK levels, liver function, and kidney function.

Home Hospital is voluntary. If the patient prefers not to go home, they can choose to remain in the hospital for care until they are discharged. But for Mike, it was an easy decision to opt in.

"The home hospital model was something I knew about through my work in venture capital. I welcomed the opportunity to experience it for myself," he said. "Given my age and overall health, I didn't need to be taking up a hospital bed when I could be relaxing in my own space at home."

At least two at-home visits a day

Home Hospital patients enjoy hospital-level care at home. The patient receives two visits from Mass General Brigham clinicians every day, usually a nurse and/or a paramedic. At the home visit, the clinical team gives the patient all necessary care, such as checking vital signs, drawing blood, or administering medications.

During all visits, a Mass General Brigham doctor is available for consultation via video call. In Mike's case, Dr. Goodman served this role.

"We had great conversations, educating him on what was happening, following the lab results together, and discussing the treatment plan and next step with him," Dr. Goodman said.

"My wife and I were thoroughly impressed with the nursing staff. They had excellent bedside manner and made me feel confident in the quality of care provided," Mike added. "Whenever I needed to speak with Dr. Goodman, the nurse would patch him in via the tablet. He clearly knew the details of my case. It felt like a luxury experience because the care was so personalized."

Even when no one from Home Hospital was at Mike's home, the team was monitoring his health remotely. One time, his iPad rang while he was in the middle of a shower.

"They were just calling to let me know my heart rate was a bit out of range and wanted to make sure everything was okay," he said.

Participating in a landmark study

In 2018, Dr. Goodman joined Mass General Brigham to work on a study comparing outcomes of Home Hospital patients with those receiving care in a hospital facility. The resulting paper, published in 2020, found that a shift to home-based care for selected acutely ill patients could reduce costs and healthcare use, lower readmissions, and increase physical activity compared with usual hospital care.

Dr. Goodman is a long-time believer in the home hospital model. For providers, it offers the opportunity to establish a deeper connection with patients. Meanwhile, patients can get safe, high-quality care in familiar surroundings.

"Hospitals have bells and alarms. People are always waking you up," Dr. Goodman said. "Being able to rest and recover in an environment where you're comfortable and surrounded by family is a great benefit. It's also easier for patients to move around, which is particularly important for recovery and to lessen the likelihood of rehab."

After two days in Home Hospital, Mike was discharged with a clean bill of health. His positive experience was a major factor in his subsequent decision to pursue a career in clinical medicine. Mike and his wife moved to New York City, where he is now taking classes in preparation for applying to medical school.

Though he has left the venture capital world, Mike still speaks like a venture capitalist when discussing the potential of the home hospital model.

"I'm super bullish on the space," he said. "We're at the point where we can reduce the overall burden on the healthcare system by providing excellent care in the home, and we have the technology to make it work at scale. That's really, really exciting."

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