Mass General Brigham Home Hospital Hits Major Capacity Milestone to Meet Growing Demand

Key growth advances include geographic expansion in the South Shore and additional clinical pathways

Mass General Brigham’s Home Hospital has reached a capacity milestone of 70 beds with expanded capabilities to support more patients at home, making it the largest Home Hospital in the country. This capacity increase has been possible thanks to the expanded size of the clinical care teams, the creation of dedicated roles within Home Hospital, the incorporation of medical assistants into the care model and the expansion of Mass General Brigham Ambulance Services in Salem and Dedham to meet the growing demand of in-home services.

Since its inception, Mass General Brigham’s Home Hospital has been steadily growing in size and services while building the operational capabilities needed to safely scale the care model. Today, what began with pilot programs at Mass General Brigham’s founding hospitals, Massachusetts General Hospital and Brigham and Women’s Hospital in 2017, is now considered an essential offering to patients.

“As a recognized leader in the industry, we have built the safest and most comprehensive Home Hospital service in the nation and have seen firsthand how reliable, high-quality acute care at home transforms patient satisfaction and clinical outcomes,” said Heather O’Sullivan, MS, APRN, president of Mass General Brigham Healthcare at Home. “Our patients come first and are at the center of everything we do, and this continued growth is a testament to our commitment to providing high-quality care to everyone who needs it.”

To further expand the range of patients eligible for Home Hospital, Mass General Brigham has made services available to patients in Braintree, Randolph, Canton, Sharon and Walpole. This now makes 71 communities in which Home Hospital services are offered, connected to five Mass General Brigham hospitals — Mass General, the Brigham, Salem Hospital, Newton-Wellesley Hospital and Brigham and Women’s Faulkner Hospital.

With expanded capacity and broader medication availability, Home Hospital is also expanding support for more post-operative recovery programs in patients’ homes, including colorectal and intraabdominal surgery, and post-operative wound infections. Home Hospital will also soon begin supporting care for management of hypertension in postpartum patients in the comfort of their own homes.

Today, more than 300 hospitals in 37 states are providing home hospital care to patients. Since January 2022 alone, Mass General Brigham’s Home Hospital care model has served over 4,000 patients, creating 20,000 bed-days within its hospitals for patients needing facility-based care.

“As our home hospital care model continues to grow and thrive, we are immensely proud of these accomplishments and grateful for our clinical care team, which has made these advances possible through their hard work and deep commitment to our patients,” said Stephen Dorner, MD, MPH, MSc, chief clinical and innovation officer for Mass General Brigham Healthcare at Home.