Two years ago, Mass General Brigham had multiple approaches to quality, safety and equity across our system. Now, one integrated team works in unison toward a singular strategy and goal, achieved through shared tactics and measurements.
New data affirms why this is so important: As we mark two years since the launch of our single systemwide approach to quality, we have seen a dramatic reduction in observed-to-expected mortality at our academic medical centers (AMCs).
A recent analysis of expected versus observed deaths at our academic medical centers shows an ever-widening gap between the two metrics, amounting to more than 1,400 lives since January 2023, when we first began to organize a single quality structure and drive a sustained, systemwide focus around a common goal, strategy, and tactics for quality.