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Financial Assistance

Resources to help you manage your health care bills

State programs

If you live in Massachusetts, you may be able to get health insurance or help paying your health care bills through a state program like MassHealth, the Health Connector, or Health Safety Net. Each program has different rules and income limits.

 

Discounts

If you have medical bills because you do not have insurance, or because your health insurance did not cover your care, you may qualify for a discount.

Find out if you qualify for any of these discounts by using this screening tool.  

Read our full Financial Assistance Policy.

 

Payment plans 

You may set up a 0% interest monthly payment plan for any bill, even a bill for a health insurance co-payment, co-insurance, or deductible. Log into Patient Gateway to set up today or call 617-726-3884 for details.

Please be aware self-pay estimates for scheduled elective self-pay services are required to be paid at 100% after the allowed 25% discount. Payment plans are for post-service bills.

Take action right away. There may be time limits that apply. 

Contact us to find out more

Please call or e-mail to request information and application forms by e-mail.
patientbilling@partners.org

In person: Visit a patient financial counselor at your hospital or health center. Find a list of patient financial counselors' contact information.

Qualification Screening for Financial Assistance

 
Program You may qualify if... How to apply

State programs

Health insurance or help paying your health care bills through a state program like MassHealth, the Health Connector, or Health Safety Net.
  • You live in Massachusetts, and
  • You meet income requirements (each program has different rules and income limits)

Discounts for low-income patients

70% to 100% discount on bills for an emergency or other medically necessary services, depending on your household income.
  • You do not qualify for public insurance programs in your home state, and
  • Your bills are for an emergency or other medically necessary services, and
  • Your household income is below 301% of the Federal Poverty Guidelines, and
  • Your bills are not for insurance co-payments, co-insurance, or deductibles.

Discounts for specialty care

60% to 100% discount on bills for care received at Spaulding Rehabilitation Network and McLean Hospital, depending on your household income.
  • You do not qualify for public insurance programs in your home state, and
  • Your bills are for care received at Spaulding Rehabilitation Network or McLean Hospital, and
  • Your bills are not for insurance co-payments, co-insurance, or deductibles.

Discounted payment plans 

25% discount on any bills.
  • Your bills are not for insurance co-payments, co-insurance, or deductibles, and
  • You pay or set up a payment plan within two months of the date on your first bill.
 Call 617-726-3884 to pay or set up a payment plan.

Payment plans

Monthly payment plan on any bills
  • You have any bill that you are having difficulty paying, even a bill for a health insurance co-payment, co-insurance, or deductible.
 Call 617-726-3884 to pay or set up a payment plan.

Financial assistance application, policies, and provider list

Contact a financial counselor

Please find a list of contact information for financial counselors below.

Download the list (PDF)

Mass General Brigham معلومات الاتصال بالمستشار المالي العام للمرضى (PDF)

Mass General Brigham 患者財務顧問聯絡資訊 (PDF)

Enfòmasyon pou Kontakte Konseye Finansye Pasyan Mass General Brigham (PDF) 

Informasi Kontak Penasihat Finansial Pasien Mass General Brigham (PDF)

ព័ត៌មានទំនាក់ទំនងទីប្រឹកាហិរញ្ញវតុរថ រសអ្់ កន ជំងឺ Mass General Brigham (PDF)

Información de contacto del asesor financiero para pacientes de Mass General Brigham (PDF)

Контактная информация финансовых консультантов пациентов в Mass General Brigham (PDF) 

Información de contacto del asesor financiero para pacientes de Mass General Brigham (PDF)

Thông tin Liên hệ của Cố vấn Tài chính cho Bệnh nhân của Mass General Brigham (PDF)

Additional resources